Margins are razor-thin on Amazon. Reimbursements are one of the easiest places to lose money. In this live session, Neil Twa and Lisa from GETIDA break down what reimbursements are, why they matter, and the major Amazon policy changes every seller needs to know. They cover how lost and damaged inventory impacts your bottom line, why new claim deadlines are shrinking from 18 months down to as little as 60 days, and how sellers can recover thousands in “found money” by auditing their accounts.
Margins are razor-thin on Amazon.
Reimbursements are one of the easiest places to lose money. In this live session, Neil Twa and Lisa from GETIDA break down what reimbursements are, why they matter, and the major Amazon policy changes every seller needs to know.
They cover how lost and damaged inventory impacts your bottom line, why new claim deadlines are shrinking from 18 months down to as little as 60 days, and how sellers can recover thousands in “found money” by auditing their accounts.
✅ The new Amazon rules cutting claim timelines from 18 months to 60 days
✅ Why ignoring reimbursements is like handing free money to Amazon
✅ Case studies: sellers recovering $40,000+ in reimbursements
📍 Chapters
[00:01:13] What Counts as a Discrepancy on Amazon
[00:04:15] New, Intermediate, and Veteran Sellers: Who Should Audit
[00:05:43] Amazon’s Shocking New Claim Deadlines
[00:08:12] The Financial Stakes: Lost Inventory = Lost Cash
[00:09:17] Case Study: $40,000 in “Found Money”
[00:10:29] How GETIDA Is Adapting for Sellers
[00:11:17] Performance-Based Service and Transparency
[00:12:08] How to Connect With Lisa and Claim Your Reimbursement
Follow Neil:
🔗 LinkedIn: https://www.linkedin.com/in/neiltwa/
📸 Instagram: https://www.instagram.com/neiltwa/
📘 Facebook: https://www.facebook.com/neiltwa/
🐦 X/Twitter: https://twitter.com/voltagefba
🎵 TikTok: https://www.tiktok.com/@fbabusinessbuilders
🎧 Like This Episode?
✅ Subscribe for weekly conversations with real founders
✅ Share this with a brand owner or marketer in your network
✅ Drop a review to help others discover the show