Can email & SMS help you to deliver exceptional customer experiences? In this episode, Jimmy Kim breaks down the importance of having a mission-driven focus, building a brand, and being able to pivot during a recession. He highlights how you can profit and build relationships with customers through email and SMS. Jimmy discloses the challenges of running a business in the current world and how companies must adapt to the changes to succeed. Let’s dive in!
Can email & SMS help you to deliver exceptional customer experiences? In this episode, Jimmy Kim breaks down the importance of having a mission-driven focus, building a brand, and being able to pivot during a recession. He highlights how you can profit and build relationships with customers through email and SMS. Jimmy discloses the challenges of running a business in the current world and how companies must adapt to the changes to succeed. Let’s dive in!
Jimmy is the CEO & Co-Founder of Sendlane, an email and SMS marketing automation company that helps over 1,700+ companies save time, generate more revenue, and increase customer retention with email & SMS. He leverages his expertise and market knowledge to build a product designed for the data-driven digital retailer, enabling them to make better decisions in their marketing.
Key Highlights:
[00:01 - 09:09] See What Your Customers Have to Say
[09:10 - 18:10] How to Make Better Decisions in Your Marketing
[18:11- 27:00] Closing Segment
Key Quotes:
“A good business is one that can run without you.” - Jimmy Kim
“Don't just sell people, communicate with them, find value, and get them to trust you.” - Neil Twa
Let’s get connected!
You can find me on LinkedIn, Instagram, Facebook & Youtube. Head to Voltage Digital Marketing to boost your brand and sales exposure!
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